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Services & Operations

We want our customers to benefit from opportunities in the new energy economy. With our holistic approach, we will help you to define your requirements, customize the solutions and support you in the implementation. During operations we will host the platform and applications in our cloud and continuously adapt them to your needs. We will also constantly innovate with you to develop new solutions for your customers’ needs.

Software as a Service

All GreenCom solutions are provided on a Software-as-a-Service basis. This means we charge a small monthly fee per connected device (minimum charges apply). This allows our customers to scale with the growth of their business. In addition our business model guarantees that the platform is constantly at latest technology level. Our customers automatically benefit from updates & upgrades to the platform and its applications.

Gateway as a Service

The energy market was not set up for digitization. As a consequence, existing systems, but even more so, installed distributed devices typically don’t communicate via standardized protocols. Numerous legacy and new device protocols have to be managed in order to integrate devices into the IoT world. Any firmware update for already deployed devices can interrupt connectivity. Competitive service offerings are therefore highly dependent on an effective management of already connected devices. An effective management requires expertise and efficient organization to handle all relevant processes and external partners – a competence we deliver with our partner icentic. Gateway-as-a-Service includes:

  • Development of relevant device drivers
  • Management of device manufacturers to anticipate and test any upcoming firmware updates
  • Remote support of installers for gateway provisioning
  • Backups and recovery in case of gateway defects
  • Continuous monitoring of connected gateways and devices
  • Problem solving and if needed, provisioning of replacement gateways

Solution Design

Our dedication is to innovate together with our customers. Our team combines extensive experience in the energy sector with technological know- how and creativity. You have your own solution in mind? Talk to us! We can help you to design your solution on our platform. Our professional and skilled team will help to realise it in a very short time-frame.